RP Plumbing & Gardening

Client: A local landscaping and plumbing business based in Swansea, Wales. They wanted to move beyond word-of-mouth and build a steady flow of new clients online.

Objective: Help move their business online and create a repeatable, automated lead generation system that could help them stand out in a crowded local market and support long-term growth.

Deliverables:

• Website & Chatbot setup: Built a clean, high-converting website with an integrated lead form and chatbot to answer questions, handle inquiries, bookings, and basic questions.
• Smart Business Cards: Designed scannable business cards linking directly to the booking page— making it easy for existing customers to refer friends and for offline leads to convert online.
• Social Presence: Set up and managed their social pages, using automated content scheduling so they stayed active without extra effort from the client.
• Lead Follow Up: Connected everything to a CRM that sent automated follow-ups via SMS and email. The owner received a text every time a form was filled out — no more chasing cold leads manually.

Impact: Within six weeks, they saw a 40% increase in inquiries, most of it coming from Facebook traffic. Robert (the owner) was able to spend more time on actual jobs while the system brought in consistent leads in the background.